• We are only operating as an online store and do not have any physical location at all.

• The pre-order system allows customers to purchase a product before it has been released. This system allows customers to get their hands on the item as soon as possible before it is sold out in the market. The estimated date of delivery is indicated on product’s listing. When a customer orders a product through a pre-order system, they should be aware of any terms and conditions associated with the order, such as cancellation and refund policy, terms of delivery, etc. Additionally, customers should be aware of any potential delays in the release or delivery of the product.

• You can find our shipping policy link in the bottom of this page. Simply click on the "Shipping Policy" link that appears on the bottom of this page.

• We ship all over the world. Shipping costs will be applied and added at checkout accordingly.

We ship our orders from our warehouse in British Columbia, Canada. We offer worldwide shipping and use a variety of carriers depending on the location of the order. We also offer expedited shipping options for orders that need to be delivered quickly.

• It depends on where you are and what item you are ordering. For more information and details about the delivery time and shipping policies, please click on the "Shipping Policy" link at the bottom of this page.

Yes, it is possible to combine two or more orders into a single package at no extra charge! If you place orders which are all "In Stock" items, we will combine them into one single package and ship them to you. You will recieve one single tracking numbers for all orders that are combined. Please be aware that it is not possible to add more items to an existing order in order to qualify for free shipping.

• All accepted payment methods will be shown at the checkout. We accept Shop Pay, PayPal, Credit Cards (Visa, Mastercard, American Express, Discover, Diners Club) Apple Pay, Google Pay and Interac payment.

• You can redeem your Parthava Points at the checkout. The dollar amount of your points will be applied as part of your payment when you decide to redeem it.

• No. You do not have to create an account with us in order to place an order. However, when you create an account, you will be able to view and check your order history, track your order, save your information for fast checkout and most importantly, collect Parthava Points which you can redeem toward your next purchases.

• Simply click on the "Create an Account" and follow the process. Once your account is opened and verified, you can place your order and earn Parthava Points. Cheers!

• We are eager to thank you when you buy from us and Parthava Points are a way to appreciate your business. When you create an account, you will become part of our Parthava Point Program. The program is our way of saying thank you to our amazing collectibles community! ❤️

You can earn Parthava Points for doing things you already do, like creating an account, placing orders, refaral and following us on Instagram. You can then redeem them for Rewards. For more information refere to our Rewards program.

NO! 😁 We do not want to pressure you to use them with having expiary date. Feel free to use them at anytime on your future purchases

Simply log into your accout and click on the gold Rewards launcher at the bottom right of you screen. You can review your points balance and options to redeem.

In order to collect Parthava Points, you have to create an account with us. Points are earned once the payment has been accepted. If you placed your order using the Guest Checkout, you will not be able to earn points. However, contact us and we will help you to create your account first, and then manually adjust your points for that order.